FAQ

What is your turnaround time?

For a more specific delivery time please do drop me an email to find out how long your order might be. If you have a tight deadline please mention it as I always try to accommodate. Generally speaking, I would say that my turnaround is 2 - 3 weeks. This can be less, and can also be longer during busy periods. It is difficult to give an exact answer as the nature of my business means that most items are handmade to order.

 

Can you check my handwriting/ drawing image BEFORE I order?

Yes of course! Pop it in an email to me and I will get back to you ASAP.

 

Can I combine more than one handwriting or drawing image into one piece of jewellery?

Yes. Just be sure to include a message with your order outlining which letters or characters should be used.

 

My handwriting isn't joined up, can you still use it?

Yes! Any letters that aren't touching I simply move along so that they do touch. The letters themselves will not be altered.

 

Do I need to post the original document to you?

No. A scanned image or good clear photograph of the original document is all that I need. You hang on to that special original!

 

If you have any other questions that haven't been answered here please do feel free to get in touch and I'll get back to you ASAP. Daisy x